💕Easy Returns and Support

Thank you for choosing Mykaree — your support means the world to us and the artisans behind each creation. Every piece is lovingly handcrafted, so small variations are natural — and part of its unique charm. We check everything with care, but if something isn’t right, don’t worry — we’re here to make it right.


✅ Return Conditions

 

You can request for a return:

  • Within 10 days of delivery for most products
  • Within 2 days for jewellery and bags

To be eligible for a return, please make sure:

  • The item is unused, in its original condition, with all tags and packaging intact
  • You’re returning due to:
    • Damaged or broken item
    • Manufacturing defect
    • Wrong product received

👉 Don’t forget to share an unboxing video or clear photos as proof.

✨ Products bought during sales or special discounts aren’t eligible for return.

🔁 We currently do not offer exchanges.

💸 Cash on Delivery (COD) is not available.


🔁 How to Request a Return

If your order qualifies:

  1. Reach out within the return window:
    •  Email: info@mykaree.com
    • ☎ Phone: 0124-4001702 (Mon–Sat, 11:00 AM–6:00 PM IST)
  1. Share these details:
    • Order number
    • Date of purchase
    • Delivery address
    • Photos or unboxing video clearly showing the issue

Once approved:

  • We’ll arrange a free reverse pickup
  • Kindly pack the product with original packaging and invoice
  • After inspection, we’ll process your refund within 7 business days

📦 If Your Order Is Lost in Transit

In the rare case that your order goes missing on its way to you, we’ll do everything we can to make it right.

  • If the item is still in stock, we’ll gladly send you a replacement
  • If not, we’ll issue a full refund

Please email us at info@mykaree.com confirming that the package hasn’t been received.
We’ll handle it with care and fairness — always.


📌 Please Note

We do not accept returns for reasons other than damage 


⚠️ A Few Quick Notes

  • Orders once placed can’t be cancelled or modified
  • No refunds for orders with an incomplete or incorrect address
  • If the package looks tampered at delivery:
    • Mention "Received Damaged" when signing the courier slip
    • Keep all packaging intact for our review

💌 Need Help?

We’re just a message away — always happy to assist you with care.

📧 info@mykaree.com
📞 0124-4001702
📍 DLF Phase-2, Gurugram 122002, India

Contact Us

We’d love to help you with an order, for general customer service enquiries or product questions.
The best time to reach us is Mon - Sat, 11:00 am - 6:00 pm (Indian Standard Time).
EMAIL
info@mykaree.com
Phone number
0124-4001702
DLF Phase-2,Gurugram 122002, India

Contact Form